Frequently Asked Questions about Library Services
Q. How do I get a William Fogg Library card?
A. If you are a resident of Eliot or South Berwick, you may obtain a library card by filling out a brief form and showing a picture ID, which includes your name and your Eliot or South Berwick address. Should the picture ID not have your correct address (an out-of-state driver’s license, for example), a piece of mail may be used in addition. Those not living in either Eliot or South Berwick may pay a $52.00 annual non-resident fee for a library card.
Q. How old do you have to be to obtain a library card?
A. You may get a library card at any age. If a child is 18 or younger, a parent/guardian’s signature is required. (We do find it easier for families with young children to use no more than 1 or 2 cards.)
Q. Can I search the library’s catalog even if I am not at the library?
A. Yes, the library’s online catalog can be accessed from any computer with an Internet connection. Just go to our website www.williamfogglibrary.org , click on Search The Catalog, and enter an author, title, subject, or keyword in one of the search boxes.
Q. How many items may be borrowed from the library per card?
A. You may borrow up to 25 books, magazines, or audios.
Q. How long may I keep library materials?
A. The normal borrowing period is 2 weeks for all materials. All items may be renewed at least twice, provided another patron has not placed the item on reserve.
Q. How do I renew my items?
A. You may renew by phone (207-439-9437) any time. You may also renew online by going to our website www.williamfogglibrary.org and clicking on Search The Catalog. Log in to your account (upper right-hand corner of the opening page) by entering your Username/Barcode (your library card #) and your PIN (Surname first letter capitalized). Please let us know if you lost your card and do not know your barcode.
Q. What if the item I want is checked out?
A. You may place an item on reserve by either calling the library or by going to our catalog, logging in (as described above) and searching for the title you want. Click on the title and, on the Summary tab, select Reserve.
Q. How much are overdue items?
A. A 10-cent fine per item fine is assessed following a two-day grace period after the item is due. For example, if your item is due on a Monday, the fine will begin on Thursday. We do not count Sundays or holidays when the library is closed.
Q. How much does the library charge for photocopies?
A. The library charges $.20 per page for 8½ x 11;.$.30 for double-sided and larger sizes. Color copies are $1.00 per page.
Q. Can I scan and email?
A. Yes, we offer scan and email srevice at no charge.
How much does the library charge for faxes?
A. The library charges $1.00 for the first page and $.50 for all other pages.
Q. What if I want a title that you do not own?
A. If the title is new and we have not yet purchased it, you may request that we add it to our collection. We honor most of such requests.
Interlibrary Loan (ILL): If the item is not new (more than a year old), we will try to borrow it from another library through our interlibrary loan program. We will borrow 3 items per patron at any one time. We prefer that you make ILL requests in person, but some exceptions can be made. The due dates are set by the lending library and renewals are often possible. Because we are penalized for overdues, we must charge $1.00 per week for overdue interlibrary loan items.